CMS Holds Town Hall on WCMSA Program

February 18, 2022

On February 17th, the Centers for Medicare & Medicaid Services (CMS) held an extended webinar on a number of different Medicare Set Aside topics, including the much-talked-about Section 4.3 of the WCMSA Reference Guide. The webinar was surprisingly glib and at times contradictory; and the general atmosphere was that of an agency digging its heels in, in a number of ways. We recommend CMS think twice again before allowing unexpurgated conversation to masquerade as clarification of written policy. No doubt many will be confused by the result of today’s call.

CMS’ John Jenkins acted as the spokesperson for the agency, and he began by walking through a number of topics where CMS had received previous questions. Most importantly Jenkins walked through the agency’s decision-making process on Section 4.3 of the Reference Guide, as follows:

Section 4.3 Update

Jenkins confirmed that following a number of conversations, as well as written feedback, the agency will provide a written clarification regarding Section 4.3. The substance of the clarification was not discussed, but it seems the clarification will relate to the treatment of claims that do not meet CMS’ workload review thresholds. The bottom line is that CMS did not intend to apply any changes to settlements that do not exceed the applicable workload review threshold.

Throughout the presentation, Jenkins continually referred to a “marker” is placed on a Medicare beneficiary’s common working file (CWF). Where Medicare evaluates and approves a Medicare Set-Aside through it voluntary process, the marker will be set at the total value of the CMS-approved MSA. That is, CMS will not pay for care related to the claimed injury until the beneficiary has appropriately exhausted the total value of the CMS-approved MSA. At the time of permanent exhaustion, CMS will remove the marker from the CWF and make payments going forward for care related to the claimed injury. Jenkins hammered home the idea that the agency needs a copy of the final settlement documents to trigger placement of this marker.

As for cases settled over threshold without participation in the voluntary review process or those that settle at or under threshold, Jenkins indicated that when Medicare becomes aware of a settlement that CMS did not review and approved, it will place a marker at the full value of the settlement (minus procurement costs, attorney fees, and conditional payments). Placement of the marker will mean related claims may be denied until the marker is eliminated at which point Medicare will pay primary.  This information, which is not in the recent reference guide update, provides some context to the “non-CMS-approved” products policy.

At the end of the day, Jenkins’ overview of CMS’ decision-making on Section 4.3 yielded a few important points: 

  1. Jenkins indicated “the non-approved product is not the burden shift, it’s the fact that CMS had to make payment.” To the extent a non-CMS-approved product undercuts Medicare in an unreasonable way, Medicare will be well-positioned to deny injury-related medical care until the net settlement value is exhausted. However, and importantly, Jenkins also indicated if a non-CMS-approved product is reasonable, then it is possible that Medicare will in fact step in and begin making payments once the MSA funds are appropriately exhausted. 
  2. We learned CMS is not using Section 111 data to identify non-compliance with the review thresholds. The only way CMS learns of non-CMS approved products is voluntary notice through unsolicited attestations and written notices of settlement.  
  3. It is CMS’ position the policy on “non-CMS-approved” products has not changed, and the agency does not have any barrier to retroactive application of the policy. However, out of respect for the fact the agency only released its policy on January 11th, it will begin enforcement as of that date.  
  4. Finally, CMS indicated structured settlements on non-CMS-approved products presents a problem for the agency from an enforcement perspective. CMS treats all such cases – whether funded as structures or lump sums – as claims requiring complete exhaustion of the net settlement proceeds before CMS will begin making payment.  

While we are pleased CMS has reaffirmed that it cannot, ultimately, deny coverage where the parties have reasonably considered Medicare’s interest, we remain concerned the agency has at no point explained how its policy is not contradicted by regulations. Specifically, 42 CFR 411.46 (b) and (d) do not authorize CMS to automatically deny coverage to beneficiaries simply because they have not submitted to a voluntary MSA review process.

          Here are some quick highlights of the first part of the presentation which covered recent non-Section 4.3 questions                  received by the agency:

  • Settlement Documents – Jenkins stated the agency often receives Medicare Set-Aside self-attestation forms, but CMS has no settlement documents on file. If an attestation is provided without settlement documents, it complicates CMS’ ability to track and follow claims in their systems.  CMS reminded settling parties to submit fully executed settlement documents on CMS-approved MSAs to assist in the tracking of post-settlement MSA attestation.  ECS customers are reminded that ECS will submit settlement documents on your behalf, post-settlement, following CMS approval.
  • “Heads I Win, Tails You Lose” – A number of questions raised common concerns with Medicare’s voluntary review process. An example included a case where CMS demands the parties include payment for a surgery that would only occur if the claimant overcomes co-morbid conditions, or other similar events that make it unlikely a claimant will require an expensive post-settlement treatment.  Jenkins categorically rejected any criticism of these approaches, explaining “CMS must take a position, pretty much the worst case scenario position” when evaluating a claimant’s medical condition. In some claims, he added “we must include items even if they haven’t treated in several years, even if they have co-morbidities.”  Jenkins added “we have to assume that it is quite possible that [the claimant] can improve their health so that they may have that surgery.” 

          This posture and these policies espoused by Jenkins speaking for CMS have led many in the workers’ compensation                    industry on all sides, to affirmatively reject CMS review of a Medicare Set-Aside.  Ironically, it is this “Heads I Win, Tails                  You Lose” mentality that may have pushed parties away from voluntary CMS review, necessitating Section 4.3.  ECS                       highlighted a number of these obstacles in our January blog post and our webinar of January 26th.

  • No Future Treatment Required – Jenkins went through a number of examples where no future treatment was required, yet the claim met review thresholds. In a surprising contradiction to the recent updated guidance surrounding “non-CMS-approved” products, Jenkins suggested claims requiring no future care should not be submitted.  This is not surprising, however, given a number of past public statements by the agency.  Nevertheless, it is jarring to hear Jenkins suggest parties should not submit a settlement for review when they may gain the benefit of review by Medicare and avoid a marker on the file for the net settlement amount.   

Final Analysis

This webinar marks a bit of a turning point.  For the better part of two decades, workers’ compensation claimants, carriers, counsel, and (yes) vendors have largely worked cooperatively with CMS and its policy leadership to try to ensure settlement activities track closely with regulations.  CMS review and approval has been, and will likely remain, the preferred method to achieve these aims.  But at this point based on the tone of webinar and the agency’s posture, it appears CMS a) assumes ill-intent on behalf of all settling parties; b) requires parties to pre-pay for expensive treatment that is highly unlikely to occur; and c) dismisses the very well-considered and legitimate objections settling parties have regarding CMS’ hard-line approach in almost completely rejecting the application of state workers’ compensation law to its review program.  These assumptions, bright-line tests, and one-way policies amount – in many cases – to a result that suits the agency just fine, but no one else: “Heads I Win, Tails You Lose.”

What’s Next?

ECS will closely monitor Section 4.3 for any changes and / or clarification and will work with our clients and advocacy group partners to ensure CMS has a full understanding of the multitude of reasons parties may decline to submit.  Should you have any questions about any of these topics, or if you want to learn more about our response to these changes, contact your local or national account manager or Marty Cassavoy at or 781-517-8085Here are some quick highlights of the first part of the presentation which covered recent non-Section 4.3 questions received by the agency: 


Marty Cassavoy

Marty Cassavoy

Marty Cassavoy is the Sr. Vice President of MSP Compliance and Business Development at ExamWorks Compliance Solutions. Marty and his team develop solutions for challenges in all areas of Medicare Secondary Payer compliance and across all insurance types. An attorney licensed to practice law in Massachusetts, Marty works out of ExamWorks’ Woburn, Massachusetts office and can be reached at 781-517-8085 or